Privacy Policy

Last updated: 10 August 2026

This policy explains how Hayludz Realty Network (“we”, “us”) collects, uses and protects personal information when you interact with us on WhatsApp or use our messaging service at www.hayludzrealty.ng.

1. Who we are

Hayludz Realty Network is the data controller responsible for the information described in this policy.

  • Address: Plot 5 Ikeh Close, Mechanic Village, Isolo, Lagos State, Nigeria
  • Email: admin@hayludzrealty.ng
  • Phone: +234 705 530 8597

2. Information we collect

Contact information

  • Your WhatsApp phone number
  • Your name or WhatsApp profile name
  • Your language and time zone, where available
  • Any additional details you give us or that we hold in our customer records, such as company name, city, or order reference

Message information

  • The content of messages we send you
  • The content of messages you send us
  • Delivery information — whether a message was sent, delivered, read, or failed, and when

Consent records

We record when and how you agreed to receive messages from us, and when you ask us to stop. We keep these records to demonstrate that we contacted you lawfully.

Account information

If you are a member of our team using the service, we store your email address and an encrypted password for signing in.

3. How we use your information

  • To send you the messages you have asked to receive
  • To reply to your questions and provide customer support
  • To honour your opt-out requests and keep you off our lists
  • To understand whether our messages are being delivered and read, so we can send fewer and better ones
  • To meet our legal and regulatory obligations

4. Consent and your right to opt out

We only send business-initiated WhatsApp messages to people who have opted in. You can withdraw consent at any time.

To stop receiving messages, reply STOP to any message we send you on WhatsApp. We act on this automatically and immediately: you are removed from all active message sequences and we will not send you further marketing messages.

You can also email us at admin@hayludzrealty.ng to be removed. Blocking us on WhatsApp works too.

5. Legal basis for processing

Where the law requires us to identify a legal basis, we rely on:

  • Consent — for marketing and promotional messages
  • Performance of a contract — for messages about orders, bookings, or services you have requested
  • Legitimate interests — for keeping records that show we handled your data properly, and for protecting our service from abuse

6. Who we share information with

We do not sell your personal information, and we do not share it for anyone else’s advertising. We share it only with the service providers who make our messaging work:

  • Meta Platforms, Inc. — operates WhatsApp and delivers our messages. Their handling of your data is governed by the WhatsApp Privacy Policy.
  • Supabase — hosts our database. Data is stored in the European Union.
  • Vercel Inc. — hosts our application.

We may also disclose information where the law requires it, or to establish or defend a legal claim.

7. International transfers

Your information may be stored or processed outside your country, including in the European Union and the United States. Where we transfer data across borders we rely on appropriate safeguards, such as standard contractual clauses offered by our providers.

8. How long we keep it

  • Contact details and message history: while you are an active contact, and for up to 24 months afterwards
  • Opt-out records: kept indefinitely, so that we do not contact you again by mistake
  • Records required by law: for as long as the relevant law requires

9. How we protect your information

  • Encrypted connections for all data in transit
  • Access credentials encrypted at rest
  • Database access controls so staff can only reach the records they need
  • Access limited to authorised personnel

No system is perfectly secure, but we take these measures seriously and review them regularly.

10. Your rights

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct anything inaccurate
  • Ask us to delete your information
  • Withdraw consent to messaging at any time
  • Ask us to restrict or object to certain processing
  • Receive a copy of your information in a portable format
  • Complain to your data protection authority

To exercise any of these, email admin@hayludzrealty.ng. We respond within 30 days.

If you are in Nigeria, you may also contact the Nigeria Data Protection Commission. If you are in the EEA or UK, you may contact your local supervisory authority.

11. Children

Our service is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us personal information, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top always reflects the current version. Significant changes will be communicated where we can reasonably do so.

13. Contact us

Questions about this policy or about how we handle your information:

  • Hayludz Realty Network
  • Plot 5 Ikeh Close, Mechanic Village, Isolo, Lagos State, Nigeria
  • Email: admin@hayludzrealty.ng
  • Phone: +234 705 530 8597